* PLEASE NOTE: TIME ESTIMATES EXCLUDE HOLIDAYS AND WEEKENDS. WE DO NOT SHIP TO PO BOXES.

RETURN POLICY

Any items purchased online excluding final sale items may be returned for a full refund. Please note we do not offer an option to exchange. Please email us at returns@pelotoncycle.com to initiate your return. For a full refund within 30 days of the purchase, items must be unwashed, unworn and with the tags attached. Refunds will be made in the form of the original payment. If you would like a different size or color, please contact us to return your item for a refund and place a new order.

Once we receive your package we will promptly issue a refund in accordance with this policy. Please include the below information with your return:

YOUR NAME AND BILLING ADDRESS.

THE NAME, ADDRESS AND ZIP CODE OF THE PERSON WHO PLACED THE ORDER, IF IT WAS A GIFT.

RETURN ADDRESS:

Peloton Boutique

125 W 25TH ST

11th Floor

New York

NY 10001

 

OUR GUARANTEE

We guarantee our merchandise to be free of manufacturing defects and will accept any defective item purchased from our website for a refund or exchange. For the return of damaged or defective items, please email us at returns@pelotoncycle.com